Data Backup & Data Recovery in Townsville

  • Certified and experienced technicians
  • Transparent pricing and fair rates
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Townsville Data Backup & Data Recovery

Losing important files, family photos or business data can be stressful and costly. That’s why Computers NQ offers reliable data backup and data recovery services to help prevent data loss — and recover it when things go wrong. We work with both personal and business clients across Townsville, offering solutions to keep your information protected and accessible.


Whether your system has failed unexpectedly or you're preparing a backup plan for peace of mind, we’ll help you find the right setup. We recover data from hard drives, USBs, SSDs, and even water- or damage-affected devices. We also set up regular automated backups, including cloud-based options, to ensure you never lose what matters most.


With more than 15 years of experience, we offer practical support and straightforward advice to help you protect your data before a problem arises — or get it back when it’s already gone.


All services are by appointment only. To book a time, please call Sean on 0439 138 097.

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Established in 2007

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Locally Owned & Operated

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Onsite Service Available

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Expert Advice & Support

Why Choose Us?

We’ve earned our reputation by delivering results when they matter most. Here’s why Townsville locals continue to rely on us:


  • We recover lost files from laptops, desktops, USBs, external hard drives, SSDs and other common storage devices.
  • Our backup systems are designed to match each customer’s needs — from family photos to business databases.
  • We set up cloud-based solutions that automatically back up files to secure offsite locations.
  • Scheduled backups are configured to run in the background, keeping data safe without interrupting your day.
  • Even files from physically damaged or corrupted drives can often be restored successfully.
  • We ensure business clients meet data retention and compliance requirements through secure backup practices.
  • Each existing system is reviewed with practical advice on how to make it more secure and reliable.
  • Our setups are user-friendly, so customers feel confident managing their backups without technical confusion.
  • We speak in plain language, offering clear explanations and no unnecessary jargon.
  • With more than 15 years serving Townsville, we’ve built long-term trust through consistent, dependable service.


Need help with backup or recovery? Make an appointment with Computers NQ on 0439 138 097 and let’s turn your data problem into a solution.

Frequently Asked Questions

  • Why is data backup important?

    Backing up your data protects against accidental loss, hardware failure, theft, or malware attacks. Whether it’s family photos, business documents or software files, losing data can be frustrating and costly. Regular backups ensure that you always have a copy stored safely, either onsite (on a drive) or offsite (in the cloud). If your main system fails, your backup allows you to recover quickly without major disruption. Good backup strategies include automatic scheduling, encryption and routine testing. Backups give peace of mind, knowing your important files are safe and recoverable — even when unexpected events occur or devices stop working.

  • What’s the difference between backup and storage?

    Storage refers to where your files are saved during regular use — typically your device’s internal drive or an external device. Backup, on the other hand, is a secondary copy of those files stored elsewhere to prevent loss. While storage is active and accessible, backup is for security and recovery. Backups are usually done on a schedule and can be saved to external drives or cloud services. Relying solely on storage is risky, as any damage or malware could result in permanent loss. A proper backup system ensures your data is protected and ready to restore in case of emergencies.

  • Can deleted files be recovered?

    In many cases, yes. Deleted files can often be recovered, especially if the deletion was recent and the storage device hasn't been overwritten. Recovery tools scan your hard drive or device for residual data and attempt to reconstruct lost files. However, success depends on how much time has passed, the condition of the drive and whether the data was permanently erased or corrupted. It’s best to stop using the device immediately and seek help from a professional. The sooner you act, the higher the chances of recovery. Regular backups are still the best safeguard against permanent file loss.