Managed ICT & IT in Townsville

Townsville Managed ICT & IT

At Computers NQ, we specialise in providing tailored IT and ICT managed services for businesses throughout Townsville. With more than 15 years of industry experience, we understand how critical dependable technology is to your day-to-day operations. Our managed services are designed to take the pressure off your internal team, allowing you to focus on running your business while we handle the technology behind it.

From email hosting to cyber security, our solutions are fully managed, scalable and suited to businesses of all sizes. We handle the setup, ongoing maintenance and support of your systems, ensuring your infrastructure is not only stable but optimised for performance and security.

Whether you need secure remote access, regular data backups, or proactive network monitoring, our managed services offer peace of mind and operational efficiency. We work with you to create a tailored plan that meets your specific goals and requirements.

All services are by appointment only. To book a time, please call Sean on 0439 138 097.

Email & Hosting

A reliable email setup is essential for both personal and business communication. We provide full email and hosting services to ensure your messages are delivered securely and consistently. From setting up new accounts to migrating existing ones, we take care of everything from domain management to device configuration. Whether you’re using a standard platform or a custom email solution, we make sure it works smoothly across all your devices. For business clients, we also offer hosting packages designed to keep your website and email secure, stable and backed by local support when needed.

Our Network Solutions

A stable, well-designed network is key to staying connected at home or in the workplace. We design, install and maintain wired and wireless network systems that suit your environment and usage. From server setup and router configuration to cabling and access point placement, we build networks that support speed, security and long-term performance. Our services include troubleshooting slow or unreliable connections, expanding existing networks and setting up smart devices or multi-user systems. Whether you need a small home network or a more complex business setup, we provide practical solutions tailored to your space.

Software Installation & Setup

Installing and setting up software properly is crucial to avoiding errors, performance issues and compatibility problems. We take care of full software installations for both Windows and Mac systems, covering operating systems, productivity tools, antivirus programs, business applications and more. We ensure everything is installed correctly, activated with the proper licences and configured to suit your device. If you’re upgrading to a new version or moving software from one machine to another, we make the transition smooth and stress-free. We also help with uninstalls, cleanups and fixing problems caused by previous installations.

Data Backup & Data Recovery

Protecting your files is essential, whether you’re storing family photos or business documents. We provide data backup services to help you avoid losing important information to crashes, damage or accidental deletion. Our solutions include local and cloud-based backups, with schedules set to run automatically in the background. If you’ve already lost data, we also offer recovery services for hard drives, USBs, SSDs and other devices. We can often retrieve files from damaged or corrupted systems and restore them safely. All backup and recovery work is tailored to your specific setup and needs.

Remote Support & Access

Sometimes problems can be fixed without anyone setting foot in your home or office. We offer remote IT support to diagnose and resolve common issues quickly and securely. Using trusted remote access tools, we can help with software errors, printer problems, settings changes, system cleanups and more — all while you stay in front of your screen. We also assist with email setup, hosting support and basic training, depending on your needs. Remote access saves time and hassle, especially for those who need fast help without packing up devices or waiting for a visit.

Our Cloud Solutions

Cloud technology makes storing and accessing your files easier, safer and more flexible. We set up cloud storage systems that keep your data secure and available across multiple devices. Whether you’re working from home, running a business or simply want peace of mind that your files are backed up, we tailor the right solution for you. We help you choose the best platform, configure access, manage permissions and sync devices. Cloud systems also make sharing files, collaborating and remote access much simpler. Everything is set up with your day-to-day use and technical comfort in mind.

Cyber Security Solutions

Protecting your systems from online threats is more important than ever. We provide cyber security services that safeguard your data, privacy and devices. Our work includes virus and malware removal, installing and configuring antivirus software, setting up firewall protection and performing full security audits. We assess your current risk level and provide straightforward advice to improve it. Whether you’re concerned about phishing, slow performance or data safety, we create a security plan that works for your setup. We also make sure your data and communications are protected across networks, storage and devices.

Why Choose Us?

Our managed IT services are built around delivering performance, security and ease of use. Here’s why local businesses choose us:

• We provide professional email and hosting setup to keep your communications secure and reliable.
• Our network solutions cover everything from planning and installation to monitoring and ongoing maintenance.
• We handle software installation and setup, ensuring your systems are ready to go with the latest updates and licences.
• We implement secure data backup systems and offer recovery solutions to minimise downtime and prevent data loss.
• Our remote support and access services allow us to assist you quickly, without needing to be onsite.
• We offer flexible cloud solutions that grow with your business and support changing operational needs.
• Our cyber security services include malware removal, antivirus protection, firewall setup and regular audits.
• We explain our services in plain language, avoiding confusing technical jargon.
• With over 15 years of experience, we bring trusted, practical knowledge to every job.

Make an appointment with Computers NQ on 0439 138 097 to find out how our managed IT services can support your business operations in Townsville.

Frequently Asked Questions